The products
What does "crunchy" actually mean?
Inside the soft outer shell there is a filling that breaks apart when you press it, making a crisp crackling sound — a bit like stepping on fresh snow. Let go and the shell slowly rises back, and the filling resets for the next squeeze.
Does the crunch wear out?
No. The filling re-forms every time the toy returns to shape, so the sound is still there after months of use. This is the main difference between a crunchy squishy and a plain foam one.
Who are these for?
Anti-stress fidget toys for teens and adults — recommended for ages 14+. They are not designed or certified as children's toys, and they are not edible. Keep them away from mouths and out of reach of small children.
Do they smell?
Ours arrive with a faint, neutral scent that fades within a day or two of opening. Cheap PU foam is notorious for a strong chemical smell — if yours arrives smelling bad, email us and we will replace it free or refund you in full. You don't need to send it back.
Will it tear?
Not with normal squeezing. They are made to be squashed flat and reshaped thousands of times. They are not designed to be stretched hard, cut, or pulled apart — that will split the shell, and that kind of damage isn't covered. If one splits on its own within 30 days, we replace it.
How big are they?
It varies, and the exact size is on every product page. The butter stick and cheese bar are 14 cm — a proper two-handed size. The fruit balls close inside one hand. The minis are pocket-sized.
What are they made of?
Soft PU foam or TPR (thermoplastic rubber) depending on the product, with a crunchy filling. Not edible, and not a scented food product despite how they look.
Ordering and delivery
Where do you deliver?
United Kingdom only, for now.
How much is delivery?
£3.99 flat. Free on any order over £30 — two items gets you there.
How long will it take?
1-3 working days to pack your order, then 6-10 working days in transit. So 7-13 working days in total from the day you order.
Where is my order?
You get a tracking number by email as soon as your order is dispatched. You can also look it up on our tracking page. If the tracking hasn't moved in 5 working days, email us.
What if it never arrives?
If your order hasn't reached you within 25 working days, we send a free replacement or refund you in full — your choice. Just email us.
Can I cancel or change my order?
Yes, free of charge within 12 hours of ordering, as long as it hasn't been dispatched. Email us with your order number.
Returns
Something arrived damaged or wrong
Email us a photo within 30 days of delivery. We send a replacement or a full refund and you keep the original — no return needed.
I changed my mind
Unused items in original packaging can be returned within 30 days. Email us for instructions. Return postage is on you, and the original delivery fee isn't refunded. Opened slime can't be returned for hygiene reasons. This is on top of your statutory right to cancel within 14 days under UK consumer law.
How long do refunds take?
We process within 5 working days of receiving your return or approving your claim. Your bank may take another 3-10 days to show it.
Still stuck?
Email slimeysquish.store@gmail.com. We answer every message within 24 hours on working days (Monday to Friday, 9am-6pm GMT).